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What our clients say about us...


Dear Pat & Bob,
A belated thank you for yet another pair of successful transactions we had you oversee - that being the sale of an existing home in Larkspur, and the purchase of a new, much-loved home in San Anselmo.

When we first worked with you in the Spring of 07, the market was so different.  The tide had only just begun to turn from a Sellers market to a Buyers market.  At that time, we found our replacement home first, and then had to quickly turn around and sell our existing home - a very nerve-wracking process!  Your advice on prepping the home for sale was right on the mark though.  It sold for $200,000 more than what we paid for 3 years prior, and yielded an offer within the first week - an offer that stuck, at list price.  Had we not done all the right things that you had advised, we would not have sold that quickly, and therefore probably would have gotten less than asking.  Your sage advice allowed us to freely move forward into our new home, without the worry of possibly carrying two mortgages.

This time around, the strategy was different, because it was now a Buyers market.  As much as we resisted, you advised us to sell our existing home first, and then buy a replacement property, or at least rent until we found that next perfect home.  The market was simply too unpredictable to risk buying first and then selling.

Once again, all of the suggestions you made to help present our home in the best possible light were on the mark. And we did it so quickly!  Hard to believe looking back on the process that it all came together!  You also advised us too sell at just the right time - a bit after the start of school, but early enough so that the weather was still good, and the upcoming Holidays wouldn't distract prospective buyers.

Despite a significantly slower market, we received an offer within three weeks, and sold for just a bit under what we paid for the house in Spring of 07.  This is where your pricing and negotiations skills came in.  I'd like to add I was thoroughly impressed by how we were seamlessly passed back and forth between you and Bob due to your both becoming very ill.  Never once did we feel like we might fall through the cracks as we approached close - close on our existing house AND our new San Anselmo house.  Really, it could have all easily fallen apart, but didn't largely because of your expertise and care.

In sum, we have greatly appreciated being in your capable hands as we negotiated the nail-biting process of buying and selling homes four times in three years - in two very different markets.  Each time the outcome was favorable, and for that we will forever be grateful to you!

Thank you for your professionalism and friendship,

Your MVCs:  Jim, Marilu, Isa and Ben Fitzmaurice


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Next, here's a letter from a Mill Valley seller who we help re-side the entire house in order to close escrow.  Even when the going gets tough, we hang in there with our clients!)

Dear Pat,

I would like to take this opportunity to formally thank you for all your hard work and the level of sincerity you brought to our most recent Marin real estate transaction. I really don't think I can put into words how much Jen and I both appreciated your efforts, particularly given we were in the process of moving out of state. As you are well aware, our sell side transaction was anything but normal, yet you stayed by our side and exhibited a tireless desire for us to both (1) enjoy our last weeks in Marin and (2) ensure a successful transaction. Acting as a friend (I truly mean this!), agent, stager, contractor herder and confidant you far exceeded our expectations.

There are just not too many real estate agents that would have stood behind us they way you did. In the future, I can only hope that I can repay you by moving back to Marin and having you represent us once again. You truly are a special person.

Please let me know if I can ever be of help to you.

Regards,

Denny and Jennifer Fish
Formerly of 250 Laverne Ave, Mill Valley

(Another happy client from Greenbrae)

Nan and Bill Krelle
Re: 707 So. Eliseo
Greenbrae, CA 94904

October 31, 2005

Hello Pat,

We want to thank you once again for the excellent job you did as the listing agent on Alice's condo. As a senior, Alice really trusted and appreciated all your efforts. How blessed we were when you answered the phone that day!

Having had 12 years in the business myself, I so appreciated having an efficient agent who did much more than we ever expected. It was so helpful for our family to have you obtain a cleaning service, painters, carpet installer and stager. Running errands to purchase a bathroom light, heating filters, smoke detectors and a fire extinguisher were very much appreciated.

Your strategy for marketing, presentation and timing of offers was excellent. Thank you for returning all our calls, and for always being so patient and kind.

Very sincerely,
Bill and Nan Krelle

(Copied directly from handwritten note. Available upon request!)

(Letter from happy Tiburon seller)

Jim Moseley
Huntington Beach, CA 92646

April 30, 2005

Dear Pat,

I would like to take this opportunity to thank you for the very professional service you rendered to my family and myself in the sale of my father's house at 1893 Centro West, Tiburon, CA.

I suspect that too often people forget or do not realize the myriad of things that must be dealt with in the dale of a home. Your forthright approach to a real estate transaction and your anticipation of the glitches that could occur were dealt with before they became problems.

Your creativity and expertise was truly appreciated. Your genuine concern for others made this business relationship a very trusting and positive experience.

Thank you again,

Jim Moseley
JDM/lb

(Letter from Corte Madera buyer)

Dear Pat,

At long last, I have an opportunity to thank you. I don't know where to begin. You were amazing - supportive, patient, calm, smart, strategic, warm, kind, personable - I could go on and on. I can sign your praises forever. I would highly recommend you to anyone. I can't thank you enough. Your generous gifts were deeply appreciated. I am delighted to know you and appreciate your work and your contribution to our community.

With love,

Beth O'Neill
Corte Madera

(Copied from handwritten note. Available upon request.)

(Letter from very happy Larkpur sellers)

July 20, 2005

Dear Pat and Bob,

I'd be lying if I said we've been busy as bees, getting settled and house hunting. We've actually been doin a whole lot of 'nothin'...and enjoying it immensely. We've actually had time to let down, rest up and reflect on our good fortune.

You were both a huge part of our transition and we know now, having had a little experience with agents, that your responsiveness and experience in real estate made the successful sale of our house happen. And...it happened quickly, professionally and to our great satisfaction. You were both wonderful. You pitched in beside us, got us motivated and gave us prudent advice...which we tried to follow to the letter...because we trusted your judgment.

To be able to look at our situation and give us the best avenue of approach all the way up to the end when we had to decide on our offers...was no small feat. We went on the market at $1,495,000 hoping we would get that. Through your understanding of the current trends, good timing and assessment of where the best offer would be, you encouraged brisk bidding that produced not only more than $100,00 over our asking price, but you somehow brought that up another $100,00 to give us a final total of $1,700,000 -- well beyond our greatest expectations!

You really promoted our cause, and we thank you so much for that. I'm amazed that neither Johnny nor I ever had butterflies during the most important sale of our lives. I consider that a small miracle...you get the credit for that. There's really no letter long enough to express our gratitude. We think you're the best in the field and wish you the very best in all things.

We'll get in touch when we finally decide on a permanent home...of course you will have an open invitation to visit and do a little recreating (I love that word).

Bless you both,

Nancy and Johnny Bell

I count my blessings every day that we hired you!

Susan Sweeney
Star Academy, buyer

Pat listened to my needs, and only presented houses that were appropriate. She educated me on the market by helping me understand what was a good property and what was not. She communicated timely, professionally and in the manner that suited my busy lifestyle. I felt like a had a trusted partner in the process and will continue to work with Pat in the future.

J. Hansen
Mill Valley buyer

WOW -- Thank you, thank you for helping us get our new house -- We absolutely would not have been able to do this without you. You were an incredible partner and advisor to us throughout the process. We will always remember that.

James and Kim R.
Corte Madera buyers

You are the real estate goddess of Marin! Thank you for rescuing me from a near disaster and putting me into a place that was perfect for me!

Dave M.
Larkspur buyer

Your marketing skills were excellent. The flyer perfectly captured the best of our home. Thank you for everything.

Mike and Jessica
Corte Madera sellers